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Filing Claims

If a participant receives dental care from an out-of-network provider, he or she needs to file a Aetna Dental claim form (284k). Submit all claims to:

Aetna Dental
P.O. Box 14027
Lexington, KY 40512-4027

If a participant has concerns about how a claim has been administered or wishes to appeal a claims decision, information on relevant procedures is available in "Claims Appeal and Review Procedures Under ERISA" in the Plan Information section.