ID Cards

When a participant enrolls in an HMO, he or she, and each of his or her covered dependents, will generally receive an ID card in the mail. Participants should be sure to keep their ID cards with them at all times.

A participant must present his or her ID card when he or she:

• Visits a doctor's office;
• Is admitted to a hospital; and
• Fills a prescription at a retail pharmacy.

The participant's ID card contains important information about the participant and the HMO plan. By presenting the card to their health care provider, participants ensure that they receive the right level of coverage.

If a participant does not receive an ID card, he or she should contact the HMO's Member Services.